Плая-дель-Кармен — отели и гостиницы

Понравилось: Good food, lots of variety and hours. Variety of different pools. Nice beach. Не понравилось: Some additional items you needed to pay for i.e. coconuts, certain services. Not too much entertainment or shows either.

Good location/ just off the strip and a few minutes to the beach. Clean and comfortable room with nice honest and friendly staff. The hotel has a gym as well. Saves you 14 bucks for a day pass at the gym down the street Clean I left my phone downstairs at the computers. I called down stairs and they had it at the desk for me.

Понравилось: This was our second time at XCaret and we were super happy for the second time! We are very likely coming back for 3rd and 4th time and so on :) We love this place. The Hotel is built in the middle of jungles and those jungles are kept untouched(with exception for the areas where building were built). Kids room is amazing. Our 5 years old loved it! There was never the case when she didn't want to go to kids room. Every time we asked her she was always excited to go there. The whole resort is still under construction, meaning that some portions of it are completely done, but there are part of resort that are still building up. So you may hear construction noise here and there. We were not annoyed by construction noise at all. Plus, they say that construction scheduled to be finished by summer 2021. Beaches are great. They have both natural beaches and man-made beaches. Man-made beaches are great for little kids as there are no waves or anything like that and it is very safe for little once to swim. There are also tons of lifeguards everywhere who watch you and ready to help all the times. The only minor cons note that I have about natural beach that they have is that they ALWAYS have red flag up. Even when it was completely quiet, no wind and no waves at all, the red flag was up. They also won't let you swim far enough to check out fish and corals. So if you're snorkel type of a person, you probably won't be able to do it in a hotel, but there are plenty other places that you can snorkel while being at resort: XCaret part and Xel-Ha have good options, let alone Xenotes is itself is a great snorkel experience. The food in restaurants is simply amazing! Make sure to do your reservation IN ADVANCE. Once you there, everything will be booked 1.5 in future. So unless you there for 2+ weeks you may miss out on your opportunity to check out their delightful restaurants that require reservations. Room service is amazing. Не понравилось: One little caveat: my wife had some upset stomach during our stay and I went to ask for assistance at medical service that they have. There was pretty unfriendly doctor who said right away that consultation will cost 100$ and there is nothing wrong with food at hotel and it is something wrong with my wife cause no one else has any complaints. Imho, this is a bit unprofessional. He could've said the same thing in a more friendly way. I end up just buy pills in on-site store and that helped out my wife.

Понравилось: Очень чисто, удобные кровать и подушки, рядом много кафе, магазинов, автовокзалов, порт, вкусные завтраки, хорошие бассейны на крыше. Не понравилось: Плохая шумоизоляция: ночью будто спишь в клубе.

Понравилось: Cleanliness, kindness of hotel employees. Good food and good variety. Не понравилось: Smoking, especially around the pool area is awkward. There's lots of children at the pool area, but no clear signs for no smoking and no supervision. Unfortunately there are still people who disregards passive smoking as a health hazard.

Понравилось: This was my first time staying at a tropical beach resort, so I don't have a lot to compare with, but I can say that I really enjoyed the somewhat rustic, camp-like atmosphere. The accommodations were at once comfortable and clean, but also felt very much as though we were surrounded by nature and that we were almost "glamping" under a thatched roof. One could very easily imagine themselves as a castaway who would return home from beach combing and find their bed made and fresh towels. I would not recommend for anyone, however, who is afraid of the sound of birds—either their calls or their flapping around the roof's foliage—or the presence of ants or geckos who are typically found in the tropics. Never myself felt bothered by them, but one's own need for airtight seclusion from nature is something to consider before booking. That said, I enjoyed the fantasy village in the dunes vibe, the smiles and greetings from every member of the staff, the location of the beach being a bit removed from the more busy sections of Playa del Carmen, and the best chicken tacos ever served to my lounge chair on the sand. Не понравилось: I'm not a native Spanish speaker, though I understand pretty well. That said, there were quite a number of policies, rules, and bits of information that were simply, directly miscommunicated, and it wasn't because something was lost in translation. If you are not already bought into a package including meals at the resort, be sure to clarify that at the time you check in—different staff gave different answers about reservations and supposed discounts that come with them. This is also the only place on planet Earth I've ever been where Happy Hour is... a literal hour, and the 2-for-1 drinks are only good for the same exact drink—so you'd better hope your travel companion has the same taste, or you're having two of the same piña colada (which I don't recommend having twice in succession on one's own). The presence of wedding parties are also a drag as they can be held in what would otherwise be central common spaces of the property—not in a satellite event area. And a couple of sundry details would go a long way: nighttime lighting for the walking paths and much more clear signage for both way finding and unit numbers. It's a big property, and it is difficult to navigate once the sun goes down.

Понравилось: Location is perfect: right at the center of the town! The service desk people were very welcoming and helpful. Не понравилось: I cannot complain much because I had a highly discounted deal, but it's definitely not a 4* hotel. In the first room, the shower was broken. We asked for another room. In the second room, WiFi worked badly and the fan switcher was broken. Overall, everything was very tired. Also, all three days, there were very noisy guests who were smoking, drinking, and shouting near the swimming pool half of the night. Receptionists did nothing to calm them down.

Понравилось: This was the newest and nicest resort I’ve ever been to! All of the decor is beautiful and the rooms are so nice. The food was very good for all inclusive, probably the best I’ve had at a resort. Employees were very friendly and service was fast. The nightly entertainment was really good. Lots of stuff to do and a lot of pools to hang out at. Plenty of lounge chairs for everyone. Не понравилось: It’s a very large resort so rooms could be very far from the beach or very far from the restaurants, but there is a golf cart shuttle that you can take. Beach is a little small and had some seaweed when we were there.

The hotel was darling. From the outside you would never guess what a gem it is. The room was spacious and clean and the bed was huge. The price was excellent and it included breakfast (fruit, yogurt, granola, juice) and a snack in the evenings (yummy sandwiches). There is free coffee and water in the reception area. It's in a perfect area - easy walk to the beach or to restaurants or to meet your tour group. The hotel was quiet, too. You also can rent a bike for free - it's a fun way to get around town. Karen and Emmanuel from the hotel were very accommodating!

Отель расположен рядом с пешеходной улицей, но в то же время шума не слышно и можно выспаться, за исключением ночи с субботы на воскресенье, в самом отеле на крыше в эту ночь звучит музыка Завтраки мне очень понравились. Предлагается фруктовая тарелка, свежевыжатый апельсиновый сок и одно из горячих блуд на выбор. Ну и кофе, чай Кровать удобная,, Уборка ежедневная. Номер большой и комфортный

Понравилось: We stayed at the Carmen to celebrate our first wedding anniversary. It was my first time to Cancun and Playa del Carmen however my wife had been to the region staying in all inclusive resorts seven times prior. We choose The Carmen because of it’s location, style and amenities. It was ideal as we drove to Playa Akumal to swim with sea turtles, Tulum to visit cenotes, Chichén Itzá to visit the Mayan ruins, Valladolid for a special dinner at El Atrio and of course we took the ferry over to Cozumel to snorkel on a tour around the island swimming with starfish, schools of fish and beautiful reefs as well as manta rays. The staff at The Carmen was wonderful, friendly and professional. The hotel restaurant was under construction and the breakfast on the 5th floor pool terrace was moderate but we would definitely stay here again because it was easy to walk to all the fantastic restaurants, dance clubs and nite life. We understand the owner lives in Colorado and we would gladly support promoting The Carmen hotel to those who follow us on social media. Our room was cleaned each day and we requested additional bath towels each night. Due to the humidity and countless adventures in the Caribbean we took a lot of showers. Hector the Food & Beverage manager was great, the entire front desk staff was welcoming and friendly. We needed a functioning hair dryer, more shampoo and body wash and they took care of it promptly. Не понравилось: Honestly nothing was a major issue. The TV didn’t connect to the WiFi our first night but it was fixed the next day so we could enjoy it. Would have been nice to have a telephone in the room to call the front desk when we needed towels, more shampoo etc. but we just walked down as needed.

Понравилось: Разнообразная кухня,отличный спортзал,вежливый персонал,большой номер с джакузи! Не понравилось: Шумно у бассейнов,до 5 вечера музыка и активити, а иногда хочется тишины и спокойного релакса)))

Понравилось: The location it’s perfect!!! Room very good and swimming pool is perfect Не понравилось: Nothing