Отзывы о Hacienda Real del Caribe Hotel

Понравилось: Location is perfect: right at the center of the town! The service desk people were very welcoming and helpful. Не понравилось: I cannot complain much because I had a highly discounted deal, but it's definitely not a 4* hotel. In the first room, the shower was broken. We asked for another room. In the second room, WiFi worked badly and the fan switcher was broken. Overall, everything was very tired. Also, all three days, there were very noisy guests who were smoking, drinking, and shouting near the swimming pool half of the night. Receptionists did nothing to calm them down.

Понравилось: Hotel is a block away from the main strip and about two blocks from the beach. Restaurants and coffee shops all over. Can be a little noisy until about 1am when the bars shut down but it’s not horrible. Biggest complaint is the mattress was incredibly firm. I actually had my back lock up on me after the first night and it affected me throughout the trip. I’m bringing a mattress of next time. But I would definitely stay there again. Не понравилось: Mattress was too stiff. After the first night my back was having spasms.