Мексика — отели и гостиницы 5 звёзд

the hotel is located in a perfect beach. although, you may think all around the beach is the same, it is not. we walked a bit and other hotels had a beach that was somehow cut off or not clear. we ordered room service as well as at the restaurants. the food was good, as in you would not get tired of eating it, you would mostly enjoy it. the bed was surprisingly comfortable. My husband and I dont sleep well in other beds, but our bed at the hotel was great! we slept just as we do at home. we had a room with a view to the street, which is not ideal, but we got it at a great price. all super clean

Понравилось: This was our second time at XCaret and we were super happy for the second time! We are very likely coming back for 3rd and 4th time and so on :) We love this place. The Hotel is built in the middle of jungles and those jungles are kept untouched(with exception for the areas where building were built). Kids room is amazing. Our 5 years old loved it! There was never the case when she didn't want to go to kids room. Every time we asked her she was always excited to go there. The whole resort is still under construction, meaning that some portions of it are completely done, but there are part of resort that are still building up. So you may hear construction noise here and there. We were not annoyed by construction noise at all. Plus, they say that construction scheduled to be finished by summer 2021. Beaches are great. They have both natural beaches and man-made beaches. Man-made beaches are great for little kids as there are no waves or anything like that and it is very safe for little once to swim. There are also tons of lifeguards everywhere who watch you and ready to help all the times. The only minor cons note that I have about natural beach that they have is that they ALWAYS have red flag up. Even when it was completely quiet, no wind and no waves at all, the red flag was up. They also won't let you swim far enough to check out fish and corals. So if you're snorkel type of a person, you probably won't be able to do it in a hotel, but there are plenty other places that you can snorkel while being at resort: XCaret part and Xel-Ha have good options, let alone Xenotes is itself is a great snorkel experience. The food in restaurants is simply amazing! Make sure to do your reservation IN ADVANCE. Once you there, everything will be booked 1.5 in future. So unless you there for 2+ weeks you may miss out on your opportunity to check out their delightful restaurants that require reservations. Room service is amazing. Не понравилось: One little caveat: my wife had some upset stomach during our stay and I went to ask for assistance at medical service that they have. There was pretty unfriendly doctor who said right away that consultation will cost 100$ and there is nothing wrong with food at hotel and it is something wrong with my wife cause no one else has any complaints. Imho, this is a bit unprofessional. He could've said the same thing in a more friendly way. I end up just buy pills in on-site store and that helped out my wife.

Понравилось: Den Strand Не понравилось: Kein WLAN im Preis enthalten,aber um die Speisekarte des Restaurants zu lesen (mit QR Cide) brauchte man Internet Internet gab es nur in der Lobby. Essen wenig Abwechslung.

Понравилось: It is well suited, in a perfect beach, just across the street to the La Isla mall Meals are just perfect! It is hard to find something bad with the meals. I loved the paella, but also the mignon, the osobucco. I did not have any expectation about Mexican food because of the international flavor in the hotel, but it was delicious as well! We met the executive chef Cesar Germaine a couple of times, and he found the time to improve our meals experience even better! Rooms are very comfortable but what it makes this experience unique is the technology at any tiny place in the hotel, and of course at rooms. All the time we were accompanied by delicious smells that get a unique enjoyable atmosphere. And you can get the bath ducks! Services, including cleanliness, are a big asset in this hotel that it seem to get just the perfect workers at any space... All the people that work in this hotel efforts to become this experience unique, everybody is gentle, thankful, nice, all the time concerned to assist you in any particular detail Не понравилось: well, it is expensive!

Понравилось: This was my first time staying at a tropical beach resort, so I don't have a lot to compare with, but I can say that I really enjoyed the somewhat rustic, camp-like atmosphere. The accommodations were at once comfortable and clean, but also felt very much as though we were surrounded by nature and that we were almost "glamping" under a thatched roof. One could very easily imagine themselves as a castaway who would return home from beach combing and find their bed made and fresh towels. I would not recommend for anyone, however, who is afraid of the sound of birds—either their calls or their flapping around the roof's foliage—or the presence of ants or geckos who are typically found in the tropics. Never myself felt bothered by them, but one's own need for airtight seclusion from nature is something to consider before booking. That said, I enjoyed the fantasy village in the dunes vibe, the smiles and greetings from every member of the staff, the location of the beach being a bit removed from the more busy sections of Playa del Carmen, and the best chicken tacos ever served to my lounge chair on the sand. Не понравилось: I'm not a native Spanish speaker, though I understand pretty well. That said, there were quite a number of policies, rules, and bits of information that were simply, directly miscommunicated, and it wasn't because something was lost in translation. If you are not already bought into a package including meals at the resort, be sure to clarify that at the time you check in—different staff gave different answers about reservations and supposed discounts that come with them. This is also the only place on planet Earth I've ever been where Happy Hour is... a literal hour, and the 2-for-1 drinks are only good for the same exact drink—so you'd better hope your travel companion has the same taste, or you're having two of the same piña colada (which I don't recommend having twice in succession on one's own). The presence of wedding parties are also a drag as they can be held in what would otherwise be central common spaces of the property—not in a satellite event area. And a couple of sundry details would go a long way: nighttime lighting for the walking paths and much more clear signage for both way finding and unit numbers. It's a big property, and it is difficult to navigate once the sun goes down.

Понравилось: Great hotel, excellent beach, highly recommend the spa, restaurant food is great particularly Asian and Italian restaurants. Service is fantastic. Rooms were spacious, room service was attending multiple times per day. They use many name-brand alcohol, not top shelf but they are decent. Не понравилось: Transportation from the airport is generally pricier - no uber in Cancun at this time 2019. They pressure you to join their ultimate vacations program which is expensive and a little shady, I would say just avoid it or say no when they give you an offer for a presentation. The resort credit was worthless - they say 200 dollars but won't let you use it all at once - limit 40 dollars for spa, 10 dollars for a bottle of wine, it is more like a coupon booklet than credit. Even though it's an all inclusive that specializes in wine, the reds were a stock cabernet sauvignon and merlot, the real selection of wine costs extra for bottles and is not included. The food on the beach/ pool area is mostly fast-food selections and chips/ guac, similar with the room service food, the decent food is in the restaurants.

Понравилось: Чисто, аккуратно, сервис ненавязчивый, но достаточный. Все пожелания реально стараются быстро выполнять. Номера просторные, хорошая кровать. Качественная ежедневная 2х разовая уборка. Есть возможность купаться в океане, что редкость для этих мест - небольшая "полоса" пляжа, с которой можно зайти/выйти в океан. Имейте в виду - глубина наступает моментально (метров 5 от берега). На все территории - очень хороший прием WiFi Не понравилось: Завтрак - очень средний. Своей стоимости не стоит. Цены в ресторанах - очень завышены. Если есть машина - в городе San Lucas (15мин) есть очень много очень хороших и не дорогих ресторанов. Номер с частичным видом на океан - это но номер с видом на дорогу и соседний отель. Океан увидеть можно если очень постараться. Специально доплачивать за него не стоит. В номерах нет ни чайника, ни кофе машины, что для такого уровня отеля могло бы и присутствовать.

Понравилось: Отель находится в центре курортной зоны, рядом магазинов нет, но можно доехать на такси или автобусе в ближайшие магазины и развлечения. В самом отеле можно купить экскурсии (цена нормальная). Есть магазин где можно купить воду и закуски ( цены не очень). Мы ходили на завтрак выбор есть, еда понравилась В номере студия кровать удобная, есть микроволновка, тостер, кофеварка, холодильник. Есть все необходимое. Номер тчистый убирались каждый день, полотенца меняли каждый день. Если что то не работает, сразу по вызову приходит мастер. Не понравилось: Нет

Понравилось: Центр. Всё рядом. Утром много людей бегают и занимаются спортом. Охраняют улицы полицейские. Не понравилось: Старые уставшие номера. Стиль, но это скорее всего на любителя. Завышенная цена. Плохая шумоизоляция. Просили доплату чтобы заселить раньше. Очень не удобные матрасы. Сильно мягкие даже для детей.

Понравилось: I absolutely love this resort and find it better than any other I have stayed. for the money this is the best! Не понравилось: Desserts a different from the US. I get that US uses too much sugar, and chocolate desserts are different. BUT they cater to a huge percentage of their guests are US citizens. I think they could do better at desserts.

Не первый раз здесь! Нравится абсолютно всё! Номера обслуживание рестораны! Правда японский не очень.

Понравилось: Buffet was really good. Great service. Very clean hotel. Attentive personnel all around Не понравилось: Nothing.

Понравилось: EL servicio del personal fue muy bueno. Не понравилось: Por tema de la pandemia no estaban abiertos todos los restaurantes por obvias razones, pero fuera de eso todo muy bien.

Понравилось: I absolutely loved my stay at Nizuc; the service was excellent and there were great food options as well. Beautifully manicured grounds and filtered water available throughout the property. Не понравилось: The property had filtered water readily available. However instead of promoting this, they really pushed the purchase of bottled water and I always had to specifically request filtered water. Given that they have treated their water to be safe to drink, I really wish they would focus on this more for the sake of the earth rather than promoting bottled water for their bottom line.